Welcome to Cabzee Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://cabzeeservices.com and our mobile applications (User App and Driver App).
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide safe and reliable ride services:
Personal Information
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Full name
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Email address
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Phone number
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Profile photo (if uploaded)
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Vehicle details (for drivers)
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Government ID details (for driver verification)
Location Information
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Real-time GPS location
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Pick-up and drop-off locations
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Route navigation data
Location access is required to match riders with drivers and ensure accurate trip tracking.
Payment Information
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UPI / Card details (processed securely via third-party payment providers)
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Billing information
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Transaction history
We do not store full card details on our servers.
Ride Information
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Trip history
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Ride duration and distance
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Driver and rider ratings
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Booking timestamps
Device & Usage Data
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IP address
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Device type and OS version
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App usage behavior
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Crash reports
2. How We Use Your Information
We use your data to:
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Match riders with nearby drivers
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Process ride bookings and payments
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Provide real-time navigation
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Improve app performance and user experience
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Prevent fraud and enhance safety
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Send ride confirmations and service notifications
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Respond to customer support requests
3. Data Sharing & Disclosure
We do not sell your personal data.
We may share information with:
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Drivers and Riders (limited contact & trip details for ride coordination)
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Payment Processors (for secure transactions)
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Cloud & Hosting Providers
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Customer Support Tools
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Government authorities (if legally required)
All third-party partners are required to protect your information.
4. Data Security
We use industry-standard security measures including:
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SSL encryption
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Secure cloud infrastructure
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Restricted database access
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Encrypted payment processing
However, no online platform can guarantee 100% security.
5. Data Retention
We retain personal data only as long as necessary to:
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Provide services
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
After this period, data is securely deleted or anonymized.
6. User Rights
You may:
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Access your personal data
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Request correction of incorrect information
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Request deletion of your account
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Withdraw consent for data processing
To exercise these rights, contact us at the email below.
7. Children’s Privacy
Cabzee Services is not intended for users under 18 years of age.
We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy, contact us:
📧 Email: support@cabzeeservices.com
🌐 Website: https://cabzeeservices.com